Project Description

ServiceLink Group portal is a platform where customer sales representatives and business users can manage and maintain policies.

The goal was to provide a data layer that fulfill the data requirement for below functionalies:

• Case search
• Case details
• Coverage details & history
• Billing summary, details & history
• Schedule payment
• Payment history
• Policy documents

Contributions

Out of a team of developers, my primary contributions were:

• Design and develop data models
• Design and implement framework for web services(SOAP/REST)
• Build/update DB2 queries with optimization
• Estimate and assign work to team members
• Reporting overall team status to managers

Challenges Overcame

• The biggest challenge was to come up with a data model design that is robust and capable of dealing with large number of data.
• Another chanllenge was to build a framework for SOAP and REST web services so that with minimum effort we can consume services provided by other internal teams.

Accomplishments

The greatest accomplishment of this project was that we have created new group platform where sales representatives and business users can perfom operations on policies reducing their manual work and use of legacy applications

The skills I developed most were:

• Web service security techniques and standards
• Scalability
• Service-oriented architecture focus
• Working with clients’ technical teams directly
• Leading a development team

Project Description

MyPlanLink is a marketplace platform for health insurance providers (aka providers for short) that offers their customers a branded experience to shop, quote, compare, and enroll in a variety of health, dental, and vision products.

The goal was to build a set of web services that this platform could flexibly and safely pass customer enrollment and payment information to which could then submit it to the health insurance providers. This included:

• Tokenization of payment information
• Reception of enrollment from the platform
• Transformation from received enrollment into providers’ formats
• Submission of enrollments and payment information to providers’

Contributions

Out of a team of developers, my primary contributions were:

• Enrollment capture from MyPlanLink to PCI zone
• Payment tokenization with Cybersource
• Enrich payment information
• Submit enrollments to internal HPS system if it is for HPS administered carriers.
• Submit status of enrollments to MyPlanLink

Challenges Overcame

The biggest challenge was scalability. For n number of health insurance providers, there can be n number of enrollment submission methods that they themselves require to receive the enrollment, such as:

• E-fax of PDF enrollments
• Token-protected web APIs with enrollment as custom-formatted in JSON
• PDFs sent via FTP for manual processing

Accomplishments

This was a brand new business venture and a new concept in the development of the federal and state-run marketplaces for the Affordable Healthcare Act.

The skills I developed most were:

• Web service security techniques and standards
• Scalability
• Service-oriented architecture focus
• Encryption and tokenization
• Working with clients’ technical teams directly

Project Description

E-note preprocessor is a multithreaded batch job developed in JAVA using Spring Framework.

The goal was to reduce overhead for E-note processing by filtering out bad records that fail business validations.

Contributions

My contributions were:

• Created multithreaded batch job
• Developed business rule validations
• Implemented Data Access Objects(DAO) to interface with MySQL and DB2
• Filter out bad records by setting error status for them

Challenges Overcame

The biggest challenge was that this was the first time I was working with Spring Framework

Accomplishments

The overhead on E-note process is reduced and the process is processing more records then it used to.

The skills I developed most were:

• Multithreading
• Scalability
• Service-oriented architecture focus
• Spring Framework

Project Description

Beazley had a group enrollment platform where the companies could only enroll one employee at a time using a wizard-based flow.

The task on this project was to overhaul it to facilitate real-time mass-employee enrolling. We were tasked to:

• Allowed bulk, asynchronous adds/changes of employees and coverages
• Integrate into the existing Beazley Employer Portal that their groups use
• Ensure fast performance and real-time enrollment processing

Contributions

I worked on a team of developers that worked directly with the business unit as well as the middleware teams who provided the real-time enrollment processing web services.

Some of the tasks we split up amongst ourselves were:

• Design interactive jQuery UI allowing adds/changes to be done on one screen
• Submit enrollments to a backend Java/WMB XML web service using AJAX
• Add real-time status tracking of new enrollments and changes

On top of these design & development tasks, I took on the job of predicting, organizing, and estimating every task we all had to do to ship the product.

Challenges Overcame

This project was the biggest undertaking I had to date in terms of cross-team coordination due to all the Java technology being leveraged:

• WMB - Manage queues and inter-application communications/mapping
• Business Rules Team - Validate business rule on XML request from us
• Java Team - Transform validated XML request into 834 flat file for Admin
• Admin/COBOL - Issue policies & changes on the mainframe

Accomplishments

The greatest accomplishment of this project was that our system saves the insured companies/groups dozens of hours every enrollment period, reducing their frustration and increasing their satisfaction as Beazley customers.

Project Description

AVMA has a multi-user site for agents, students, and members that allows all three to run insurance quotes:

• Agent Portal - Agents sell policies, run quotes, and manage sales
• Student Portal - Students view coverage, make payments, and get quotes
• Member Portal - Members view coverage, make payments, and get quotes

Contributions

My work with AVMA’s portals in 2012 were driven largely by new feature requests:

• Integrate Google Analytics’ conversion funnels for the quoting process
• Streamline the quoting process to increase usability
• Add new products for quoting, PDF proposal rendering, and premium rating

Challenges Overcame

The biggest challenges I faced were with Google Analytics and AVMA’s complex product offering:

• Implement Google Analystics and funneling for the first time
• Working with complex rating, plan, and benefit structures previously unexposed to

Accomplishments

The AVMA portals were the first modular applications I’ve ever worked with and really opened by eyes for application development in terms of scalability and reusability.